Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using PopDash Analytics ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

PopDash Analytics is a data visualization and analytics platform that allows users to upload, analyze, and visualize their data through interactive dashboards and AI-powered insights.

3. User Accounts and Registration

3.1 Account Creation

• You may be required to create an account to access certain features
• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account credentials

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• You must be at least 18 years old or have parental consent to use the Service

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service to:

• Upload and analyze your own data
• Create visualizations and dashboards
• Generate insights from your data
• Export and share your analyses

4.2 Prohibited Use

You may NOT:

• Upload data you don't have rights to use
• Use the Service for illegal purposes
• Attempt to reverse engineer or hack the Service
• Upload malicious code or viruses
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Share your account credentials with others
• Use the Service to harm others or their data

5. Data Upload and Processing

5.1 Your Data

• You retain all ownership rights to data you upload
• You grant us a limited license to process your data solely to provide the Service
• We do not claim ownership of your data

5.2 Data Processing

• Your uploaded data is processed in memory and not permanently stored unless you save dashboards
• We use third-party services (OpenAI) to generate AI insights
• You are responsible for ensuring you have rights to upload and process your data

5.3 Data Security

• We implement reasonable security measures to protect your data
• However, no method of transmission over the Internet is 100% secure
• You acknowledge the inherent security risks of Internet-based services

6. AI-Generated Content

6.1 AI Insights

• The Service uses artificial intelligence (OpenAI GPT) to generate insights and explanations
• AI-generated content may contain errors or inaccuracies
• You are responsible for verifying all AI-generated insights before making business decisions

6.2 No Warranty

• AI insights are provided "as is" without warranty of any kind
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content

7. Intellectual Property

7.1 Our Property

• The Service, including all software, designs, and content, is owned by PopDash Analytics
• Our trademarks, logos, and branding are protected by intellectual property laws

7.2 Your Property

• You retain all rights to your data and dashboards
• You grant us a license to display and process your content as necessary to provide the Service

8. Subscription and Payment Terms

8.1 Free and Paid Plans

• We offer both free and paid subscription plans
• Paid features are clearly marked in the application

8.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice

8.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for partial months or unused features

9. Service Availability

9.1 Uptime

• We strive to provide reliable service but do not guarantee 100% uptime
• We may perform maintenance that temporarily interrupts service

9.2 Modifications

• We reserve the right to modify or discontinue the Service at any time
• We will provide reasonable notice of significant changes

10. Limitation of Liability

10.1 Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, or goodwill
• Business interruption or lost business opportunities
• Damages exceeding the amount you paid us in the 12 months prior to the claim

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your use of the Service

12. Third-Party Services

12.1 External Services

The Service integrates with third-party services including:

• OpenAI for AI insights
• Google Sheets for data import
• Cloud storage providers (if applicable)

12.2 Third-Party Terms

You must comply with the terms of service of any third-party services you connect

13. Data Protection and Privacy

Please refer to our Privacy Policy for information about how we collect, use, and protect your data.

14. Termination

14.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature.

14.2 By Us

We may suspend or terminate your account if:

• You violate these Terms
• Your use poses a security risk
• Required by law
• You engage in fraudulent activity

14.3 Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• Your data may be deleted (subject to retention requirements)
• Payment obligations for the current period remain due

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

15.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than court proceedings, except for:

• Small claims court matters
• Intellectual property disputes
• Injunctive relief requests

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and PopDash Analytics regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

16.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

16.5 Updates

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification.

17. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: [Your support email]
• Address: [Your business address]

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By using PopDash Analytics, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.